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frederick M

1 reviews | Active since Mar 2015

12 Sept 2019, 11:01

A big thank you to Nobantu Mpeta and Tshegofatso Sekhukhune from Miway Claims Department

My Mother was in an accident about 2 weeks ago in Polokwane and she immediately contacted me to alert the Miway is our insurance company. Under a lot of a stress I contacted miway to report the accident and at the same time I was worried since this was a second accident claim within the past 2 years. I AM TELLING YOU GUYS MIWAY IS THE BEST INSURANCE EVER...... On the very first call I spoke to Nobantu Mpela and I couldnt belive it the way she was Concerned about the well being of my mother as if she was her own Mother...... Nobantu was so helpful and I have never in my life experienced such an excellent service from anywhere in this planet...... She handles everything in such special way..... Immediately she registered a claim n gave me full details of towing company including the driver and how the driver looks like.... I couldn't believe that how excellent she was.... Miway is so lucky to have such a hardworking and carrying employee...... Wow thanks Nobantu...... As I thought I have Seen it all I started dealing with Tshegofatso Sekhukhune who handled our claim going forward... Wow she is good with what she does...... She took her time to explain all the processes and the possibilities with the claim and belive me you the process that I expected to take 2 weeks with assesment and all that, she managed to complete in a space of 4 days...... Wow Miway its the best...... My Car, My Brother's, My Wife's and My mother's cars are insured by Miway and I am never leaving Miway......... THank you again to Nobantu and Tshegofatso..... Ladies you deserve boxes of Chocolates..... As for my 65 years old Mom she is the happiest woman EVER..... Thank you

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Sept 2019, 11:14
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Nobantu and Tshegofatso are so enthusiastic about delivering awesome service and we are so happy to have them on our team. We are also thrilled that your family has found an insurer that does things their way.

We look forward to keeping you impressed for many years to come.

Best regards,
The MiWay Team