MR
MRN R

1 reviews | Active since Jul 2021

22 Jan 2024, 06:29

6 months and no excess recovery

Miway has not updated me on recovering excess from another party for claim from 6 months ago!

6 months is a long time in which to follow up amd update me on the process.

This is not acceptable.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Jan 2024, 06:31
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team