5 Years loyalty and premium still to high

It was with disappointment that I had to cancel my policy with Miway last week with just over 5 years' service as a loyal customer. Due to the annual increase it became really expensive, I called in to ask to lower my premium and Miway said they could not do much. Irrespective of a few small claims, Miway still made a huge profit from me over the years and I really thought they would go the extra mile to make me feel valued.<br> <br> Brokers have been in contact with me offering me lower premiums so I cannot understand why Miway cannot do better. I can understand if I am a risk and my claims are starting to exceed their profits but this is not the case, nor have I ever skipped any payments either.<br> <br> I am hoping to build a relationship somewhere else. Long story short, I am truly unhappy about this and this has really changed my perception about Miway. Thanks a lot<br>