SS
Shaun S
1 reviews | Active since Sept 2012
04 Apr 2016, 12:23
4th payment and no Rewards after 3 months.
Took it up online in december, complained last month was promised in the month, and guess what, paid 4th premium still no reward of full premium after 3rd received. Saturday on webchat i was told i will receive it at the end of this month??? 5th Premium ? why not advertise it like that then, one full month after 5 premiums received? Sad hey, really thought this is now a different insurance, seems like ill be going back to where i was.
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MiWay Insurance's replyOfficial
07 Apr 2016, 11:40Hello Shaun92,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you! Inno has since been in touch to assist with your rewards query and she also explained when you can expect payment.
We thank you for giving us another chance to assist and we assure you of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you! Inno has since been in touch to assist with your rewards query and she also explained when you can expect payment.
We thank you for giving us another chance to assist and we assure you of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply07 Apr 2016, 11:40
Official
Hello Shaun92,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you! Inno has since been in touch to assist with your rewards query and she also explained when you can expect payment.
We thank you for giving us another chance to assist and we assure you of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you! Inno has since been in touch to assist with your rewards query and she also explained when you can expect payment.
We thank you for giving us another chance to assist and we assure you of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team