RG
Roland G
1 reviews | Active since Dec 2018
03 Jan 2022, 11:49
40% premium increase!
I received my annual policy renewal letter and to my shock the premium increase was 40%! I had no claims the past year and there were no changes to my risk profile. All my policy details remained unchanged. It seems that they offer you a good initial premium to get the business and then drastically increase the premium the first chance they get. Definitely not in line with Treating Customers Fairly. Please be aware of this if you are considering moving to them.
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Replies (2)
MiWay Insurance's replyOfficial
03 Jan 2022, 12:40We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can assist.
Best regards,The MiWay Team
Best regards,The MiWay Team
Best regards,
MiWay Insurance's reply03 Jan 2022, 12:40
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can assist.
Best regards,The MiWay Team
Best regards,The MiWay Team
Best regards,
RG
Roland G's updateReviewer Update
03 Jan 2022, 17:19MiWay has been in contact with me and was unable to assist. Seems like 40% annual premium increases is to be expected going forward even if you haven't claimed. Will seriously consider moving to another insurer.
RG
Roland G's update03 Jan 2022, 17:19
Reviewer Update
MiWay has been in contact with me and was unable to assist. Seems like 40% annual premium increases is to be expected going forward even if you haven't claimed. Will seriously consider moving to another insurer.