ES
Ewelina S
1 reviews | Active since Nov 2023
29 Nov 2023, 14:49
4 to 5 months on waiting on a car claim no one has any answers from all miway devisions even management.
I've been at miway for many years. And when my vehicle had an accident myway took my car for fixing. Simply put it's been coming 5 Month now that my car hasn't been returned and no one follows up on my claim. The divisions and people working there are not helpful and they all tell you calls are recorded and we will call u back. I've been calling and sending email and they don't care about helping me or helping their client. They don't call you back ever for feed back. It's like they have forgotten about my car and claim. I will be finding a lawyer now. Please be careful of this miway insurance.
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Replies (2)
MiWay Insurance's replyOfficial
29 Nov 2023, 14:51We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply29 Nov 2023, 14:51
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
ES
Ewelina S's updateReviewer Update
29 Nov 2023, 15:00I can't believe they have no department following up on unresolved claims. Only sales reps? No one cares it's almost Christmas and they don't even offer any sort of assistance for the long 5 month waiting period of no answers?
My car is somewhere in a garage standing around and my access has been fully paid.
It's almost Christmas? They make sure they take the amount for insurance every month but cannot fix or give u your vehicle back?
Some sort of protection for us as clients should be in place for these types of situations?
My car is somewhere in a garage standing around and my access has been fully paid.
It's almost Christmas? They make sure they take the amount for insurance every month but cannot fix or give u your vehicle back?
Some sort of protection for us as clients should be in place for these types of situations?
ES
Ewelina S's update29 Nov 2023, 15:00
Reviewer Update
I can't believe they have no department following up on unresolved claims. Only sales reps? No one cares it's almost Christmas and they don't even offer any sort of assistance for the long 5 month waiting period of no answers?
My car is somewhere in a garage standing around and my access has been fully paid.
It's almost Christmas? They make sure they take the amount for insurance every month but cannot fix or give u your vehicle back?
Some sort of protection for us as clients should be in place for these types of situations?
My car is somewhere in a garage standing around and my access has been fully paid.
It's almost Christmas? They make sure they take the amount for insurance every month but cannot fix or give u your vehicle back?
Some sort of protection for us as clients should be in place for these types of situations?