DS
Doctor S
1 reviews | Active since Jul 2020
03 Jul 2020, 06:52
3rd Party Claim handled
I was struggling with my 3rd party claim for about 2 weeks due to lack of information. Suzan Baloyi from Mi way was later allocated to assist me and i should really give her credit for turning around and easing my frustration with just one call. She ensured that i am well informed of the process followed in putting a claim, made follow ups and updated me about the claim every opportunity she had. My Claim was finalised within a week of this Angel taking over my claim. Great customer service , i am a happy with my decision to have Mi way as my insurance thou in this case i was a 3rd party claiming from another Mi way Client. Thank you Suzan Baloyi keep on representing Mi way with distinction.
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Replies (1)MiWay Insurance's replyOfficial
03 Jul 2020, 08:15This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Suzan is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful message and we look forward to impressing you for years to come! Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply03 Jul 2020, 08:15
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Suzan is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful message and we look forward to impressing you for years to come! Best regards,
The MiWay Team
The MiWay Team
