KM
Koketso M

1 reviews | Active since Nov 2022

08 Nov 2022, 20:13

3rd Parties are not human..!

We were knocked by a drunk driver (A) , who managed to claim and got they claim approved, later the vehicle was written off. Driver A **** and advised brit partner was driving, we 3rd party later submitted Miway with sound footage, and an eye witness after they declined my claim 'as their client advised I'm was wrong ".

Miways investigation department, failed to prove that the driver wa drunk, and had concluded the claim, which positively benefited their client.

Despite, recordings, videos, emotional stress, the traumatic stress my younger daughter is going through (as this occurred in her presence), multiple communication, Miway still cannot assist me in any way.

I'll never recommend Miway to any family members or friends.

I'm now without a car and still can't get their client to repair my vehicle.

Broken Mother. Sindiswa Makhoba .

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Nov 2022, 08:24
Official
Thank you for taking time to share your feedback with us; we appreciate your concerns and assure you they matter to us. Our apologies for the inconvenience and frustration you have experienced. One of our service agents will be in touch soon to discuss your concerns and provide you with detailed feedback.
Best regards, 
The MiWay Team