1 reviews | Active since Apr 2017

04 Jun 2018, 11:40

3RD ATTEMPT TO CANCEL POLICY FAILED

3 attempts to try and cancel my policy and then my account still gets debited. Why is it so difficult to cancel when I already moved to another company, and to top it up the person who is suppose to cancel your policy is reading all the terms and conditions to you (same as what you heard when your started this insurance. PATHETIC

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply04 Jun 2018, 12:15
Official

We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply03 Jul 2018, 13:07
Official

Please accept our sincere apology for frustrating you and please be assured that this is not the way we do things at MiWay!

We assure of our commitment to always deliver awesome service and we urge you to let us know if you need help with anything else.

Kind regards,
The MiWay Team