AM
Anthony M
1 reviews | Active since Feb 2017
31 May 2024, 09:22
35% premium increase!
I received my annual policy renewal letter and to my shock the premium increase was 35%! I had no claims the past year and there were no changes to my risk profile. All my policy details remained unchanged. It seems that they offer you a good initial premium to get the business and then drastically increase the premium the first chance they get. Definitely not in line with Treating Customers Fairly. Please be aware of this if you are considering moving to them.
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MiWay Insurance's replyOfficial
31 May 2024, 09:25It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply31 May 2024, 09:25
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,