30 Days notice to cancel a policy that were 2 days old

So MiWay, which I had a car insurance with for 2 year never thought it would be a good idea to mention that I have a 30 day notice to cancel any policy. So after the 2 years we bought a new bakkie and insured it with another company, therefor I cancelled the insurance with MiWay. So I thought let me just get a QUOTE from them to ensure everything I own. WOW what a MESS !!!! After more then an hour on the phone with no result of what I was asking for, the operator said that if I am not happy with this I should phone back on Monday (20th November) and cancel the so called "Quote". So it was never a quote it was a full insurance sold to me as a quote. So Monday morning comes I phone MiWay to cancel the "Quote" after a second attempt no one responded to my query to cancel the insurance/"quote". However I did get a response from the online cancellation stated "Your policy has been cancelled and that someone will phone you". Tuesday morning receives an SMS that the debit order will be deducted on the 25/11/2017 after the operator said 25/12/2017, if I did not get that SMS I would have thought that after 2 calls, and an online policy cancellation it would have been cancelled. But to my shock it wasn't. The operator said that I have a 30 day notice (note that when this insurance where sold to me not once did she state that I have a 30 day notice) to cancellation therefor I will pay for this month as it is already cover. It is just me or are they trying to make money without me even excepting the policy. So I told the operator that over my dead body will I pay anything if I have not even excepted anything. I do not even want to mention how many times I have send an email to ask that the previous bakkie as well as the "Quote" be cancelled. However no response from MiWay. So long story short do not get policy/insurance over the phone like MiWay does it, because you cannot sign anything nor are you given a chance to except the policy/insurance or not. I am very unhappy with the fact that MiWay so often stated they do insurance YourWay. They should say we do insurance OurWay. I hope that the request for the documents to state that the policy/insurance has been cancelled does get to me within 24 hours as stated.