DM
Dipolelo M
1 reviews | Active since Feb 2014
11 Jun 2021, 09:04
2week old insurance claim no response no help
Quite frankly I should be give this cimpany anegative rating.however no minus starts. I have submitted a claim it's going for 2 weeks, no response no update. Dealt with incompentant incinsistent customer service updates. Honetsly should have known better than going for a company that had a racial profiling saga to its address of claims. Wonder how I would be doing was my car rendered imobile. I'd be careless for 2 weeks straight with no update or information as to why. Just a barage of incompetence cluster of idiots and apps responses. I'm tired and honeslty beyound reproach with thos brand.can someone assist with legal assistance how I can escalate my issues/claim.
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Replies (3)
MiWay Insurance's replyOfficial
11 Jun 2021, 09:24Thanks for sharing your thoughts with us. We’d like to assure you that race has no bearing on the outcome of your claim or on the level of service that you receive. We have escalated your concerns and someone will give you a call shortly.
Best regards, The MiWay Team
Best regards, The MiWay Team
MiWay Insurance's reply11 Jun 2021, 09:24
Official
Thanks for sharing your thoughts with us. We’d like to assure you that race has no bearing on the outcome of your claim or on the level of service that you receive. We have escalated your concerns and someone will give you a call shortly.
Best regards, The MiWay Team
Best regards, The MiWay Team
DM
Dipolelo M's updateReviewer Update
12 Jun 2021, 10:44It's going for 48 hrs since my formal complaints to MiWay and another via Hello Peter ,and still no call or sms smoke signal from Miway other than the standardized response to my Hello Peter complaint/review.
Truly disgusted there is no excuse for such appulaing non existant lack of service. I regret ever signing up with them as an insurer.. we really need to learn as people that reviews ,negative stories shared by other burnt customers for so called service providers carrie's weight...no smoke without fire...consumers do ur due diligence upfront.
Contemplating fixing my car at my own billing and going after them legally and ending this non existent relationship. Wasting my money
Truly disgusted there is no excuse for such appulaing non existant lack of service. I regret ever signing up with them as an insurer.. we really need to learn as people that reviews ,negative stories shared by other burnt customers for so called service providers carrie's weight...no smoke without fire...consumers do ur due diligence upfront.
Contemplating fixing my car at my own billing and going after them legally and ending this non existent relationship. Wasting my money
DM
Dipolelo M's update12 Jun 2021, 10:44
Reviewer Update
It's going for 48 hrs since my formal complaints to MiWay and another via Hello Peter ,and still no call or sms smoke signal from Miway other than the standardized response to my Hello Peter complaint/review.
Truly disgusted there is no excuse for such appulaing non existant lack of service. I regret ever signing up with them as an insurer.. we really need to learn as people that reviews ,negative stories shared by other burnt customers for so called service providers carrie's weight...no smoke without fire...consumers do ur due diligence upfront.
Contemplating fixing my car at my own billing and going after them legally and ending this non existent relationship. Wasting my money
Truly disgusted there is no excuse for such appulaing non existant lack of service. I regret ever signing up with them as an insurer.. we really need to learn as people that reviews ,negative stories shared by other burnt customers for so called service providers carrie's weight...no smoke without fire...consumers do ur due diligence upfront.
Contemplating fixing my car at my own billing and going after them legally and ending this non existent relationship. Wasting my money
DM
Dipolelo M's updateReviewer Update
12 Jun 2021, 10:46Honeslty was I of different gender and or race doubt I'd be here going through thos not to this extended. That I am convinced
DM
Dipolelo M's update12 Jun 2021, 10:46
Reviewer Update
Honeslty was I of different gender and or race doubt I'd be here going through thos not to this extended. That I am convinced