T
Tumelo

1 reviews | Active since Aug 2022

18 Mar 2023, 09:01

2nd Debit after a confirmed cancellation

I cancelled my insurance with MiWay towards the end of February 2023, beginning of March they debited my account. I then had an engagement with one of their consultants and she confirmed the cancellation and advised me to reverse the debit with the bank. they debited my account again today.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Mar 2023, 14:10
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.  Best regards, The MiWay Team