DM
Duduzile M

1 reviews | Active since Feb 2012

18 May 2017, 12:51

2 full weeks with no assistance but speaking to the manager

<p>I lodged a claim on the 3rdof May, and up to today they havent sorted out the claim, they have been speaking to the manager Jacqulin Naidoo ever since I started following up whats happening. Tried to contact the manager with no luck. </p> <p> </p> <p>Every claim should be taken seriously with urgency, one cant wait for so long for something to be resolved. Can MIWAy please take this seriously.</p> <p> </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply18 May 2017, 12:57
Official

We have passed your message on to our Claims team and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 May 2017, 11:47
Official

Apologies for the delays on your claim Duduzile!

Sello has since been in touch to discuss the authorisation and settlement on your claim. Please give us a shout should you need anything else.


Kind regards,
The MiWay Team