CT
Charity T
1 reviews | Active since Apr 2015
02 Oct 2024, 07:38
2 Debit order taken on a cancelled policy!!!
MiWay debited my account on a cancelled policy due to their incompetence staff. I migrated my policy from business to personal cover and they debited my account for both cover to make it worse they even debited the ‘new’ personal cover on a different date. I need this debit order default removed form my profile!! The staff is also rude!!!
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MiWay Insurance's replyOfficial
02 Oct 2024, 07:39It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply02 Oct 2024, 07:39
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team