1 reviews | Active since Sept 2015
1st Claim in 3 years and policy is cancelled
I have had my car insured by Miway for the last 3 years claim free.<br> My daughter who is the registered second driver of the vehicle was involved in a collision when a truck failed to stop at a red light intersection.<br> Miway investigative journalism which took two weeks to conclude. This after having to wait a week for the Assesor to return from Limpopo. Assesor deemed that following on his investigative techniques and the people he approached that I was not the primary driver.<br> My daughter was asked who can verify her driving ability. He then approached these people and asked if she drove the vehicle. Don't really go and visit my daughters friends as they are not my friends and seeing as she is the registered second driver do not feel that I need to drop her off.<br> Secondly he spoke to her colleagues who verified that she used the car, she however had only been employed at the company for one week. First job she has had in three years.<br> The above was used to determine that I was not the regular driver.<br> 1 week and a few visits to friends in a 3 year period. Really<br> After cancelling policy they still have the audacity to put through a debit order.<br> People be aware Outsurance delivers
We hear you and we understand your frustrations and we're sorry that you are not happy with the outcome of your claim. Both Ben and our disputes team have been in touch to discuss the outcome of your claim.
Please do give us a call if you need further assistance!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations and we're sorry that you are not happy with the outcome of your claim. Both Ben and our disputes team have been in touch to discuss the outcome of your claim.
Please do give us a call if you need further assistance!
Kind regards,
The MiWay Team
