SJ
Sebolelo J
1 reviews | Active since Feb 2017
03 Aug 2024, 08:34
1month unresolved service
There is nothing irritating and pathetic as paying consistenently for insurance, when you need them the most they dont come to the party, I have an open claim since 30 June 2024. To date nothing has happened. I pay to Miway not their subcontracts, I expect Miway to be the leader and provide a great service, but still nothing. Digicall customer service is a nightmare, they can't even greet and introduce themselves as a service provider, the Lady hung up as soon as I asked for her name. After 9 years of service I am yet disappointed 🙁.
With having *********** staff on Whatsapp Kwena Papole, Angelica Meth, Owethu Thabethe.
Helpful (0)
Replies (2)0
Replies (2)MiWay Insurance's replyOfficial
03 Aug 2024, 08:35We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Aug 2024, 08:35
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
SJ
Sebolelo J's updateReviewer Update
03 Aug 2024, 08:45Thanks your the prompt response. If possible send Big Joe back as they know exactly what's happening and we conclude this matter.
SJ
Sebolelo J's update03 Aug 2024, 08:45
Reviewer Update
Thanks your the prompt response. If possible send Big Joe back as they know exactly what's happening and we conclude this matter.
