MN
Mateboho N
1 reviews | Active since Nov 2018
05 Nov 2024, 12:06
*******
Hi, I'm Mateboho Ndumo, *** 080, Miway deducted money from my bank account before we could even reach agreement. Firstly I was supposed to take my car for inspection,which I did not do because my insurer offered me better premium.
I spoke to Kamogelo Sebesho to arranged my refund,but even today I'm still waiting,he doesn't even reply to my emails. I contactedthem through Twitter and still,no respond. I even asked him to send me CEO email address maybe he will take my request serious.
Waiting for your urgent reply.
Regards M Ndumo *** ***
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
05 Nov 2024, 12:31It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply05 Nov 2024, 12:31
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MN
Mateboho N's updateReviewer Update
05 Nov 2024, 16:28I received a call, thank you so much.
MN
Mateboho N's update05 Nov 2024, 16:28
Reviewer Update
I received a call, thank you so much.