1 reviews | Active since Sept 2016

18 Apr 2026, 11:21

10 years of loyalty met with zero help when I was stranded.

Extremely disappointed in @MiWay. On the 24th of September 2025, my car wouldn't start. When I called for help, I was told their "system was down" and they couldn't verify my cover. Their only solution? Pay cash or stay stranded. I was left waiting until dark and eventually had to have my husband drive over an hour to jump-start me. I’ve reported this and been met with total silence. After a decade with this company, being abandoned during an emergency is unacceptable. Better service for loyal clients, please!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Apr 2026, 11:23
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team