EM
Esther M
1 reviews | Active since Aug 2016
06 Feb 2023, 22:18
10 years of loyalty in exchange for an egg in my face
After 10years with Miway, today I called in to add another car and I'm given a higher quote. Higher than 10 other insurances. They did not even bother to review the quote to meet one of the 10. Effective tomorrow I'm moving my entire profile to another company. 10yrs of loyalty for what???
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Replies (2)
MiWay Insurance's replyOfficial
07 Feb 2023, 09:05We don’t like hearing about your frustrating experience; please accept our sincere apologies! We’ve passed on your message to the relevant team, and they’ll be in touch with you soon to sort things out.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply07 Feb 2023, 09:05
Official
We don’t like hearing about your frustrating experience; please accept our sincere apologies! We’ve passed on your message to the relevant team, and they’ll be in touch with you soon to sort things out.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's replyOfficial
07 Feb 2023, 11:38It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply07 Feb 2023, 11:38
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
The MiWay Team