10 days estimated 4 repairs,2 month later waiting

I am disgusted at the level of incompetency and lack of urgency MIWAY claim process. Incident happened 26 June 2015 and up to this day I have no car, from AVIS issues to not having a car to date. One Needs to go on hellopeter for things to be done unacceptable, continuous promises from advisor to another but no results which makes me wonder if your advisors are equipped to be giving advice. The recent incident is when I wanted to extend the courtesy car because Miway failed to reach their TAT on my claim, spoke to Sello on Thursday the 27 August to send a request to Avis and he was not helpful, Another advisor told me the car will be ready on Friday the 28th August but that was a lie as I am without a car and a courtesy car too, Sello spoke to the panel beaters and confirmed that car should be ready this week and a courtesy car will be arranged for me the Friday or Monday the 31 August, haven't heard from both parties, I spoke to Tshepo yesterday ,she followed up with the panel beater and they confirmed that if they not happy with results they will call me by COB to collect the car. I really think you should change your name to NO WAY insurance as this isn't no way helping me