1

The worst ever service. They are indecisive and unprofessional. They first admitted a claim as a write off and promised to settle with the financial institution. Because my car was pretty new, they then said that they have app**** for a new to new replacement. It's only after the Assessor got involved that all hell started. He interrogated myself and my teenage son who was the driver at the time of the accident. He came to my work to interview me, he interviewed a colleague and security personnel, and he also wanted to interview my neighbours whom I don't even know their names but WHY? He kept on asking me if my son is not taking drugs or alcohol, Same questions were dragged to my son who neither drink nor smoke. and why did he take my spare key? I saw where all was leading to, just to repudiate a claim. To make matters worse I emailed Miway dispute on the 11th November, followed up the 20th November , 25 November, , to date I have not received any response despite proof of them reading my emails. Should I knew that Miway has ******** investigating officers who treat customers as ********* I would have not taken up a policy with them.