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1. Only 1 call to make arrangements for the towing service. 2. The agent kept on tracking the towing vehicle and the me. I am impressed about the service. 3. The app is easy to use to locate services rendered but I realised that after I made a call. 4. My agent and the person that assisted me got out of his way to get the me comfortable and sure that he is working on the matter. 5. The towing vehicle dropped off at home after my car was towed to the nearest serving . 6. After the dropped he also asked if the car is dropped off at the correct address and if I am happy about the service. Patiently so. Thanks Miyway. The service is better than what I previously experienced.