LB
Linda B

1 reviews | Active since Mar 2015

27 Mar 2015, 15:58

*** Harrasing Me!!!

I have received a call 3 weeks ago from Solomon @ MiWay who quoted me on car insurance. I asked him to email me the quote for confirm all info, but I've never received this quote. On Wed, 25 March, a lady called me to follow up on this quote. I explained that I haven't received it and she got Solomon to phone me. After I spoke to Solomon, I eventually received the quote. But since then I received numerous calls from *** (MiWay) following up on the quote - different people calling!! Everyday I receive +- 10 calls. I eventually spoke to a manager 2day and asked him to remove the quote and my info from their system (and yes, I was very RUDE!). I told him I will report them if I receive another call. And guess what - not even 10min after this conversation I received another call!!!!!! Everyone apologized, but no one is actually doing anything about it!!! The more I say I want to deal with 1 person, the more they phone me!!! While I was on the phone with that manager, I received 2 calls on my cellphone and 1 call on my office line. They all want the business, but when there is a claim then the customer service is nowhere to be found. Delete my quote and info and LEAVE ME ALONE!!!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Apr 2015, 16:11
Official
Hello L1nd@H,

Please accept our apology for any frustration you may have experienced. Your details have been placed on our do not call lists.

Kind regards,

The MiWay Team

Best regards,