ZERO BRAND LOYALTY

Beware: Mitsubishi Motors SA shows ZERO brand loyalty despite using inferior products. I have the Mitsubishi Eclipse Cross (2020 model) : First issue with the middle console (arm rest) occurred a year ago when the stitching started to come loose. This was fixed by them. Now, in the exact place where I rest my elbow (which one assumes is deemed normal and not excessive use) there is a indentation which has resulted in a small tear in the fabric. Why won't they fix it? Well, because they fixed the stitching last year and (wait for it) this fault was not visible when they fixed the stitching. Well @Mitsubishi logic MUST dictate that it was not THERE last year !?!?! They their next response was, and I quote " 24.11 Photos supp**** looks like impact damaged that was not visible on the similar repair last year - this will not be covered under warranty Now perhaps I am not technical enough to understand this but, how does the stitching relate to the current issue? Similar? HOW? Not visible? Are you kidding me????? And then the impact damage? Again, maybe I am not technical enough to understand this but impact damage from what? My elbow!~? Why would anyone want to purchase a vehicle from a Manufacturer that spews such drivel, insulting ones intelligence and uses inferior quality materials which will become your problem after only having the vehicle for a year or so???? #shockingservice