1 reviews | Active since Dec 2014
What a Desaster
We purchased a Mitsubishi Triton 2.4 LDV in 03/2014 for our business. In September 2014 we sent the vehicle to Mitsubishi in Pietermaritzburg because the vehicle had a problem with the 3de gear. It kept on jumping out of gear. The vehicle was with the dealership for 6 weeks before we got it back. In January 2015 we contacted the dealership again because the vehicle had no gear except 3de gear. We send the vehicle in again. Twelve weeks later we receive the vehicle back. This morning we drove the vehicle and we are back to the 3de gear jumping out. When we sent the vehicle in the first time we told them to have a look a the brakes as well. The vehicle is only braking in the front. Well they changed the front brake pads. When we sent the vehicle in the second time we told them again to look at the brakes. well they only topped up the brake fluid, after we told them that we wanted a brake test done at a brake center. We bought this vehicle for business. This vehicle was under warranty when this problem started, now we are stuck with a vehicle that is permanently with the dealership. This vehicle is still under hire purchase and we are fed up with the services we received
Good day Fourie
We confirm receipt of your complaint.
We will investigate and respond before close of business today.
Regards
David *****ya
Customer Care Manager
Good day Fourie
We confirm receipt of your complaint.
We will investigate and respond before close of business today.
Regards
David *****ya
Customer Care Manager
