********* Business Practices From Mitsubishi

I signed an OTP and paid a deposit to Cargo Motors Bedfordview hoping to purchase a vehicle. I had numerous wattsapp voice notes sent to me. The salesman was very pushy and seemed desperate to do business, however he was not customer focused and it didn't seem interested in dealing with me. The contract was signed with the financier and the financier contacted the dealership to arrange delivery. I get another voice note from the salesman saying the vehicle is sold. The salesman did not have the decency to call or if he was battling to get hold of me , he could have at least sent an email to *** my dealings with the salesman I only received 2 emails other communication was only through voice notes and seemed evasive, which is very unprofessional as it depends on the reliability and access to the networks.

Had the car been sold, a competent sales person could have called me and swayed me into buying an alternative vehicle, and that did not happen.

With modern day sales programs available, your salesman should be trained to deal professionally with clients as there could have been an opportunity for another sale of another vehicle.