The worst service possible with false deals to make sales

<p>I send my car in for a 30000 kilo service on the 15/06/16 when it came back the left head light started acting up,as much as I had the worst possible service for my 15000 service I thought this would change, but I was wrong. I called and spoke to Timothy at Mitsubishi Rivonia and he asked me to bring the car in on Thursday 23/06/16.</p> <p> </p> <p>When I got there he got one of the repair Centre foreman to come have a look at it and diagnosed that maybe the bulb is finished, Timothy then said as they don't have spare bulbs they'll call me the following week to bring in the car for replacement and as the car's only 18months old and under maintenance plan they'll replace the bulb.</p> <p> </p> <p>I then called Timothy today to check if the bulb was in an he said I can bring in the car.I went at 14:00,got there and waited for him till 14:50 filled in the job order, then took my car in as he called for athourisation the guy on the line by the name of Sawel who was very rude, said that he doesn't wana speak to me as he'lol talk to Tim and Tim shall relate what he says.</p> <p> </p> <p>After that 1hr + wait Tim said they refused to replace the head light as its not covered by the warranty neither is the maintenance plan,when I bought this car last year when discussing the buy with Deroshin I opted for the maintain plan as I'm paying more on my car to cover such.</p> <p> </p> <p>As much as my name is on the list for buying the 2017 Asx in Jan when it comes in, I believe I've had it with Mitshubishi as the cars are superb but the service sucks and I don't think I would recommend anyone to do business with them. No wonder there's few of Asx on the and more Bmw/Vw I haven't had anyone have their time and money go to waste like this.</p> <p>A brand new car which gets treated like it was bought from second hand shop.</p>