NM
Nqobile M

1 reviews | Active since Jul 2020

17 Nov 2022, 18:16

The glen mitsubish is the worse of them all!

If I could rate them zero I would. The Glen Mitsubish is the worse, close that horrible service place, it is really ruining the good name that mitsubish has. Talk about clueless workers at the workshop. The lady whom I had spoken to the previous day said she forgot my husband had said he would need transport to his work place. He was there so early could have made it to work before 8, in time. But he waited a whole 2 to 3 hrs! They said they’d pick him up by 3, at 2 when I called him he confirmed that they were done. Let me tell you now, the driver only arrived at 6 pm, 2 hrs after his knockoff time! That’s not the end of it, the driver or the workshop was not communicating until he called them himself. Then he said he came and asked security. Not knowing my husband’s name, I wonder who he asked for? at a gate of a company with over 300 employees. This has been the worse experience, my husband will probably areive home after 8 pm today!!!! Whats worse is we’ve been using Roodepoort branch for our car maintenance for the past year and we have never had problems. The service has been so efficient with Roodepoort, we were always happy. Save yourself time and your money, as time is money don’t book your maintenance with the Glen Mitsubish.

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Replies (1)
Mitsubishi Motors South Africa
Mitsubishi Motors South Africa's reply18 Nov 2022, 14:30
Official
Good day Nqobile

We apologise for the inconvenience experienced and would like to be granted the opportunity to resolve the matter amicably by handling this direct.

Please contact customer care at ***

Hope to hear from you soon.

Mitsubishi Customer Care Team