1 reviews | Active since Mar 2017
Refund still not paid over
<p>Mitsubishi Boksburg requires of you when returning a spare to wait for your money. I returned an engine mounting on the 6th of April 2017. Supp**** all the paperwork and was told by Francois that this would be done tomorrow. After phoning everyday there after i've still not received this refund. It's now the 13th April 2017 and get told by a VERY RUDE finance lady "no one here to sign off" told her that's not my problem it's been a week and nobody has done eveything about it. It now seems that all the signatories have left for the long weekend and i'll only get my money on Tuesday 18th April 2017, this makes it 12 days one has to wait for a refund for Mitsubishi Boksburg. I have been very reasonable regarding this situation. and would like to know when the refund will take place?</p>
Good day Colinproud
We confirm receipt of your complaint and apologize for the delay in processing your refund. The dealerships are independently owned and each dealership have their own processes to follow regarding the refunds.
We have forwarded your complaint to management at the dealership and trust that they will resolve on Tuesday as promised.
Regards
David
Good day Colinproud
We confirm receipt of your complaint and apologize for the delay in processing your refund. The dealerships are independently owned and each dealership have their own processes to follow regarding the refunds.
We have forwarded your complaint to management at the dealership and trust that they will resolve on Tuesday as promised.
Regards
David
This is the promise mitsubishi gives you .still nothing done or any feed back from dealership. Fantastic service .
This is the promise mitsubishi gives you .still nothing done or any feed back from dealership. Fantastic service .
Dear Colin
Mitsubishi East Rand have confirmed that the refund has been processed and will send you the proof of payment.
Kind regards
David
Dear Colin
Mitsubishi East Rand have confirmed that the refund has been processed and will send you the proof of payment.
Kind regards
David