nM
ncebakazi M
1 reviews | Active since Feb 2014
03 Nov 2019, 14:04
Poor service and no customer care
My car was is an accidedent in September...then is was authorised and the panel beaters order parts from Mitsubishi.i Got a a courtesy car from my insurance for 5 week of which I am supposed to get it for 1 month...the extra week is a courtesy from my insurance.I call Mitsubishi asking if they can assist seeing that I will get may car in December.They say that the last lot of the parts will arrive in South Africa on the 18th of November.Shouldnt they atleast organise a car for me seeing that the fault is on their side?I just want to see other people's opinions.I was speaking to Dadid *****ya.
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Replies (3)0
Replies (3)
Mitsubishi Motors South Africa's replyOfficial
04 Nov 2019, 12:29We confirm receipt of your complaint and will respond directly to you.
Regards
Customer Care
Regards
Customer Care
Mitsubishi Motors South Africa's reply04 Nov 2019, 12:29
Official
We confirm receipt of your complaint and will respond directly to you.
Regards
Customer Care
Regards
Customer Care
nM
ncebakazi M's updateReviewer Update
04 Nov 2019, 12:49I will wait for your response as I am completely in happy
nM
ncebakazi M's update04 Nov 2019, 12:49
Reviewer Update
I will wait for your response as I am completely in happy
nM
ncebakazi M's updateReviewer Update
04 Nov 2019, 20:42The response I got from Mitsubishi says I must go to the Motor industry Ombudsman that is why they rep**** in private.I will be taking the matter further as the last parts will arrive in South Africa on the 20 November 2019.
The company is very selfish and does not care about their customers.i have never been this unhappy with any dealership as this is not my First car
The company is very selfish and does not care about their customers.i have never been this unhappy with any dealership as this is not my First car
nM
ncebakazi M's update04 Nov 2019, 20:42
Reviewer Update
The response I got from Mitsubishi says I must go to the Motor industry Ombudsman that is why they rep**** in private.I will be taking the matter further as the last parts will arrive in South Africa on the 20 November 2019.
The company is very selfish and does not care about their customers.i have never been this unhappy with any dealership as this is not my First car
The company is very selfish and does not care about their customers.i have never been this unhappy with any dealership as this is not my First car