Poor customer care by Mitsubushi

Hi, I was in accident hit behind in Pajero Sport 2014 - not my fault. It is a month and a half after the accident and Mitsubishi said they must manufacture some the parts. It will be available first week in Feb 2019. They don't care about customers. Not even to give a courtesy car. David *****ya just said he understand the system when I asked if he can sit 4 months with out a car. Stephan Terblanche a Nasional manager yesterady said they will try to give me a courtesy car but can't promise. I still have to pay my instalment and insurance but have no use of the vehicle. The vehcile has most probably run out of service plan before I could service it as a result of the accident and the fact that parts are not available. Very poor service form a compay that was awarded the best SUV by WEG resently.