1 reviews | Active since Mar 2009
PATHETIC AFTER SALES SERVICE FROM DEALER
I purchased a brand new GWM H5 from the above NMI Umhlanga in April 2014. In June 2014 i found that the gearbox was faulty. I called the dealership to report the fault. My vehicle was taken in and the gearbox was replaced on the 9 July 2014. A week after collecting my vehicle the same problem had occurred and the vehicle was called in and had 2 new gearboxes fitted. 2 months later the same problem had occurred and the oil was changed and vehicle handed back to me. the problem persisted ever since and i sent my vehicle back to the dealer in July 2015. The service Manager had admitted that the transmission is faulty again. When i approached the Dealer Principle and asked him to have the vehicle replaced or refund my money, he stated that he was just the dealer and not the manufacturer. I have experienced many mechanical problems with this vehicle and therefore seeing that it was a brand new vehicle need to have this issue resolved asap.
Good day Jason
Kindly note that we are Mitsubishi Motors South Africa and are not linked to GWM.
Please redirect the complaint to GWM.
Regards
David *****ya
Good day Jason
Kindly note that we are Mitsubishi Motors South Africa and are not linked to GWM.
Please redirect the complaint to GWM.
Regards
David *****ya
