Parts delay with no ETA

<p>I have a 3 year old Pajero Sport which was taken into Mitsubishi Rivonia with a bad Limp Home issue.</p> <p>After a week of diagnosis the official verdict was that the ECU needed to be replaced.</p> <p>An order was placed with an ETA of 3-4 weeks. </p> <p>After 4 weeks I called the dealer to find out if the ECU had arrived and after many infuriating promises of a call back we eventually got hold of the Spare Parts dept. They promised that the part would arrive the following week.</p> <p>Waited a week and called back, only to find out that the ETA has been shifted out by another 2 weeks.</p> <p> </p> <p>This is simply unacceptable. How can you sell vehicles with absolutely no way of repairing them in a time sensitive manner?</p> <p> </p> <p>My vehicle is not useable, and hasnt been so for the 5 weeks - are you expecting for me to be ok with an endless wait for a critical component, which you dont even seem to be able to track?</p> <p> </p> <p>On top of this, not a single offer of a loan vehicle....How do you expect this to inspire confidence in an otherwise great vehicle? You are letting yourselves down - big time.</p> <p> </p> <p>When can I actually expect to have my vehicle repaired - so far no one can answer this? I'm wearing thin on patience.</p>