Mitsubishi - Pathetic service

During Dec 14 I bought a demo model GLS Pajero from East Rand Branch. On 4 Feb 15 I booked it in for the first service at Mitsubishi Northcliff. I specifically requested two items be attended to that day and that Leon (person attending to me) contact Lee at the Mitsubishi East Rand Branch regarding these items. Needless to say neither were done. The following day I found my service book was not completed and I went back to Northcliff only to be told by Leon it is not a problem he will fill them in now. It is a huge problem for me as it is my time and money spent driving unnecessary to and from Northcliff with no apology. I then arrange with Leon to take care of the two items on 17 Feb 15 but I was unable to drop my vehicle off and called the garage at 07:00 to advise Leon accordingly. A woman answered the call and told me Leon was not there I can call back at 09:00. When I explained to her I was suppose to drop off my vehicle, not for a service, she told me to call back at 09:00, did not ask my name or vehicle details. To date I am still waiting for a call to enquire why my vehicle was not brought in on the agreed date. <br> Sending this as my message to Mitsubishi was not delivered