DK
Desivan K

1 reviews | Active since Aug 2014

27 Nov 2020, 18:50

Great Customer Service By Mr Arie Van Wijk from stucky Motors Volksrust,

Good day

I normally don't comment on great customer service, but i have been really blown over by a really great Oom, Mr Arie Van Wijk from stucky Motors Volksrust,

With this letter I would hereby like to compliment one of your employees, Mr Arie Van Wijk from stucky Motors Volksrust, for the excellent service he provided me last week. Mr. Van Wijk helped me to sort out my Vechile and calm me down, after being really furious, after explaining and going the extra mile to bring a smile to my face.

Hence, Mr.Van Wijk professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. Just within an hour my issue was resolved.

This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with Mr Van Wijk it would be my pleasure to continue doing business with your company in the following period.

Kind Regards Desivan Kisten

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0
Replies (1)
Mitsubishi Motors South Africa
Mitsubishi Motors South Africa's reply30 Nov 2020, 09:09
Official
Dear Desivan Kisten

We appreciate the feedback which we will share with management at Stucky Motors and Mitsubishi Head Office.

Thank you very much.

Regards
Customer Care