Don't EVER buy a Mitsubishi if you value customer care!

Thursday 25 October My Mitsubishi ASX broke down in Lephalale in the morning; tomorrow it will be a week! I'm from Pretoria and can apparently claim back R500 for vehicle rental on time only... Vehicle was towed to nearest dealer, Mercurius Motors in Lephalale... Friday Mohammad Suleman of Mercurius Motors didn't contact me Friday morning as promised.. I contacted Mitsubishi Customer Care (sic) and was 'helped' by David... long story short, my Discovery Insure tracking device was considered to be the main suspect to the mechanical fault.. after long to-ing and fro-ing I basically cancelled my Discovery Insure just so that the device could be removed... only on Monday though.. Monday I have to find out myself when the tracking device is being removed as apparently feedback is not a customer care function.. At NO time during this week-long ordeal was I EVER contacted to be provided with feedback unless I asked for it! Monday afternoon I am told that there is another mysterious device that may be causing interference. Its the park distance control the Mitsubishi Menlyn had fitted for me PRIOR to me purchasing the vehicle which never gave problems before... a Polokwane service provider can unfortunately only look at it on Tuesday... Tuesday The Polokwane service provider does not want to disconnect the park distance control , even though I permitted it. It takes Mohammad and David a whole day to decide that the car can be towed to Mitsubishi Menlyn, yet I have to call to find that out... Wednesday David calls me (!) with the news that my car would be towed to Pretoria today. He promises to give me an update by 11am, but as I have gotten used to by now that call never happens.. Wednesday AFTERNOON I call Roadside Assistance to find out where my car is. Before dropping the call a lady tells me that it is at Mitsubishi Menlyn . I call again and a gentleman tells me no the truck is still on its way to Menlyn. I have to spell out that I want to know where my car is now and he tells me to hold on (which I did for 5 minutes). He comes back and tells me the driver says he is past Bella Bella. The above sounds like some progress is made and since Roadside Assistance cannot provide me with the Towing company's number I call them myself. I get the driver's number and he tells me yes, he just past Bella Bella ON HIS WAY TO POLOKWANE which basically tells me Roadside Assistance **** to me. I am hoping the car will be in Menlyn tomorrow. I have a lift there and will be taking leave to sell my ASX as quickly as possible after its fixed. I never want another Mitsubishi, not even for free! Not because my ASX broke down. Because I do not identify with a company and a brand that has zero interest in customer care, do not understand the concept of giving feedback and fails to understand that roadside assistance needs to take customers into consideration who get stranded!