SB
SALLY B

1 reviews | Active since Aug 2016

06 Oct 2016, 14:44

DISGUSTED - SERVICE APAULING

<p>I AM TOTALLY DISGUSTED AT THE SERVICE FROM MITSUBISHI,</p> <p>MY VEHICLE WENT IN FOR SERVICE, ALONG WITH THAT THEY CHECKED OUT THE RUST SITUATION.</p> <p>IT CAME BACK THAT THERE IS RUST AND WAS SENT TO MITSUBISHI APPROVED SUPPLIER FOR A QUOTATION AND REPORT,</p> <p>THE RUST WARRANTY WAS FIRST TURNED DOWN DUE TO IT BEEN SURFACE RUST,</p> <p>IT WAS FURTHER TURNED DOWN AGAIN, SAYING IT WAS NOW STONE CHIPS.</p> <p>EVENTUALLY THEY APPROVED IT, BUT NOT BY NORMAL RUST REPAIRS, IT WAS A NEW TECHNIQUE THAT IS LIKE ICE BLASTING, I WAS VERY MAD AND INFORMED THEM THAT I WAS NOT HAPPY WITH THE OUTCOME, ANYWAY I WAS SO TIRED OF FIGHTING I JUST SENT IT 100KM AWAY FROM MY RESIDENCE TO HAVE THIS REPAIRD, I WAS INFORMED I WOULD RECEIVE A FULL TANK OF PETROL DUE TO THIS,</p> <p>I DID NOT RECEIVE THE FULL TANK OF PETROL,</p> <p>FURTHER TO THIS THE VEHICLE CAME BACK AND THEY MIGHT HAVE SORTED OUT SOME OF IT, BUT THE MAJORITY OF IT WAS STILL THERE, SEE PHOTOS AFTER THE RUST REPAIRS.</p> <p>I SENT AN EMAIL TO THE HEAD OFFICE ON WEDNESDAY MORNING, I HAVE NOT HAD A SINGLE RESPONSE FROM THEM.</p> <p>THE SERVICE FROM MITSUBISHI IS THE WORST I WOULD NEVER RECOMMEND THEM TO ANYONE.</p>

0
Replies (2)
Mitsubishi Motors South Africa
Mitsubishi Motors South Africa's reply06 Oct 2016, 17:06
Official
Good day Sally As per our telecom discussion, we will provide feedback tomorrow morning. Regards David
SB
SALLY B's update07 Oct 2016, 08:34
Reviewer Update

YES DAVID, MY TELEPHONIC CONVERSATION.

I CONTACTED YOUR OFFICES YESTERDAY AND LEFT MORE THAN 3 MESSAGES FOR YOU OR ARIE TO CONTACT ME, AND NOTHING. AND I KNOW YOU WERE BOTH IN, BECAUSE EVERYTIME I PHONED I WAS TOLD YOU AND ARIE WERE ON THE PHONE.