TS
Tuelo S

1 reviews | Active since Mar 2016

21 Mar 2016, 15:59

Bad parts and Bad after service

I installed a new clutch at above mentioned garage in April 2015. After receiving vehicle back, I have noticed that the clutch is \sticky\". The next day I reported this to Menlyn branch, where that clutch was installed. Service advisor informed me because it is a new clutch, it will do this for at least 3 months. Now almost 1 year later, clutch is still doing the same and getting worst, after the vehicle has been back 4 times in the time period for the same problem, always getting the same answer. Now I have been informed that it might be a part in the clutch that is faulty, and might have damaged the rest of the clutch. <br> <br> I have spend over R16 000.00 on the new clutch, and now they want to bill me again for a new clutch. +- R 20 000.00 estimated<br> <br> I feel this is bad from the service centre, as this was reported to them on numerous occasions, I feel the they, the service centre, should repair this problem free of charge, as I see this as a come-back.<br> <br> "

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Replies (1)
Mitsubishi Motors South Africa
Mitsubishi Motors South Africa's reply22 Mar 2016, 08:16
Official
Hello CN83PMGP,

Good morning Tuelo

We confirm receipt of your complaint.

We will investigate and respond to you before close of business today.

Kind regards

David *****ya