TN
Thys N

1 reviews | Active since Sept 2011

19 Jun 2015, 15:09

Al of the Above

The Customer Care Manager,<br> <br> Good day Sir,<br> <br> With reference to two previous phone calls to you and an email, and looking at your response on Hello Peter, you are not having success.<br> <br> All you do is referring the complaints to the branches and then:<br> <br> -The Service Manager<br> -The Service Advisor<br> -The Warranty Clerk<br> -The Dealer Principal<br> <br> refer it back to you and nothing gets done.<br> <br> Do yourself a favour and look at your success results on Hello Peter, maybe 1 out of 10.<br> <br> I have had three previous Mitsubishi products and driving a fourth. The previous three I could sell long before warranty expiry and I could never understand why there are actually so few Mitsubishi products on the road..<br> <br> Answer: Bad service close to warranty expiry. I will sell my fourth product very soon, without looking forward to favourable results<br> <br> My advice to Mitsubishi Qwners: Drive but sell not to close to warranty expiry and get something else. Otherwise the fun starts<br> <br> Sir, the Customer Care Manager, I am not holding my breath for a positive result or a response. You are ignoring complaint like a robot and hope thy will dissapear like a bad cold

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Replies (1)
Mitsubishi Motors South Africa
Mitsubishi Motors South Africa's reply19 Jun 2015, 15:28
Official
Hello thys.naude,

Good day Thys

We take note of your complaint.

Please note that we prefer to respond to customers directly and not on this platform.

We will send our detailed response to you directly.

Regards

David *****ya