Absolutely pathetic, Mitsubishi Roodepoort

Hi, I am the owner of a Pajero SWB and took it in for a service more than 6 months at the service centre in Roodepoort. After receiving the vehicle back it was found that the latch for the console between the two front seats were broken. They acknowledged that it they broke it and will replace it. My wife took the vehicle in, just to find it was wrong. Since then we have only had promises, lies and seriously “ducking and diving”from them. I have even complained on the Mitsubishi SA’s website twice, only had a response after the first one from David *****ya, Customer Care, who just sent my complaint back to the very same people at the dealership, just to have the process of ignoring, lying, promises that are not kept and all kinds of excuses to be repeated.

It seems to me the dictum “nothing is wrong until I get caught” applies, or is it rather because I am such a big company, I don’t care what the little man on the street thinks of me.

Absolutely pathetic, Mitsubishi Roodepoort