HS
Humza S

1 reviews | Active since May 2015

12 Sept 2022, 09:50

Terrible services unable to set debt order for the last business day

The fibre ISP does not allow for debts to taken on the last business day of month Like any other company. Even though you can call and make payment arrangements before due time they still shut you out.

I am currently working from home and the office and due to the brake in service I lost a total of 40 hours In august which is a total cost of 5000 which I lost for the month of August and when I called In to mitsol today Selwyn advised that he needs to speak to his seniors in order to assist me.

So i will not be assisted you won't turn on the services and you can set the debts date for the last business day of the month, this leaves me to lose more this month as you state none of this is your fault. Ok so I. Am goin to go without service for the rest of the month and yet you want the full months payment for services when I have only used it for only 7 days out of 31 days,

Please state how is this going to help me the consumer?

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