Based on recent customer reviews, Mitchum South Africa is facing strong dissatisfaction with its reformulated deodorant range, particularly the triple protection gel, Naturals Coconut and eucalyptus variants. Long-standing shoppers report burning skin, rashes, darkened underarms and odour developing within hours, despite claims of 48hr protection and dermatologist testing. The gel is also criticised for white residue on clothing and poor value versus cheaper alternatives. Contacting customer service proved difficult, with unanswered forms and non working phone numbers. The classic roll on still earns praise for lasting power, affordability and stain free wear.
TrustIndex
2.7
NPS Score
-34
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Mitchum South Africa
What do customers say about Mitchum South Africa?
Based on recent customer reviews, Mitchum South Africa is facing strong dissatisfaction with its reformulated deodorant range, particularly the triple protection gel, Naturals Coconut and eucalyptus variants. Long-standing shoppers report burning skin, rashes, darkened underarms and odour developing within hours, despite claims of 48hr protection and dermatologist testing. The gel is also criticised for white residue on clothing and poor value versus cheaper alternatives. Contacting customer service proved difficult, with unanswered forms and non working phone numbers. The classic roll on still earns praise for lasting power, affordability and stain free wear.
Is Mitchum South Africa trustworthy?
Mitchum South Africa has a TrustIndex of 2.7 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Mitchum South Africa across 46 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2019
Yours in heavy heart
Thoroughly disappointed on this new mitchum Amber and Sandalwood Gel cream, I've been using Mitchum during my high school days till to date but ey lately your products doesn't last for half a day. Here I am smelling armpits coz of this product Ai noooor
1 reviews | Active since Nov 2019
Yours in heavy heart
Thoroughly disappointed on this new mitchum Amber and Sandalwood Gel cream, I've been using Mitchum during my high school days till to date but ey lately your products doesn't last for half a day. Here I am smelling armpits coz of this product Ai noooor
1 reviews | Active since Oct 2024
Mitchum roll on is better then the expensive Mitchum Gel.
End of last month I went to Clicks got my self a Mitchum Gel. I was so disappointed. It lasted about 2 weeks and my armpits did not have 48hrs protection. I swear I was sweaty during midday already. The roll on lasts me the full month and I stay dry throughout. Not value for my money at all and to think that I paid more than double the price for the gel then I do with the roll on.
1 reviews | Active since Oct 2024
Mitchum roll on is better then the expensive Mitchum Gel.
End of last month I went to Clicks got my self a Mitchum Gel. I was so disappointed. It lasted about 2 weeks and my armpits did not have 48hrs protection. I swear I was sweaty during midday already. The roll on lasts me the full month and I stay dry throughout. Not value for my money at all and to think that I paid more than double the price for the gel then I do with the roll on.
1 reviews | Active since Feb 2022
Severe skin irritation and burning from Mitchum Natural Power Coconut woman Roll on
I got a severe skin rash and burning from this new Mitchum Natural Power Coconut woman Roll on. It is burning like hell it self, and it says Non irritating, Dermatologist tested and Alcohol free, but if this was the case it would not have this affect.
1 reviews | Active since Feb 2022
Severe skin irritation and burning from Mitchum Natural Power Coconut woman Roll on
I got a severe skin rash and burning from this new Mitchum Natural Power Coconut woman Roll on. It is burning like hell it self, and it says Non irritating, Dermatologist tested and Alcohol free, but if this was the case it would not have this affect.
1 reviews | Active since Nov 2020
Mitchum Triple Protection Gel.
I have purchased the new Mitchum triple proetction gel formula, to my dismay I purchased x 2 roll on's and after one day of use it left my red irriated and left a weird musky smell!! This new gel formula sucks leaves a thick white residue on clothing and when scrubbing underarms still feels sticky a waste of good money. I think I will have to go back to using my Nivea roll on which is cheaper and more reliable!
1 reviews | Active since Nov 2020
Mitchum Triple Protection Gel.
I have purchased the new Mitchum triple proetction gel formula, to my dismay I purchased x 2 roll on's and after one day of use it left my red irriated and left a weird musky smell!! This new gel formula sucks leaves a thick white residue on clothing and when scrubbing underarms still feels sticky a waste of good money. I think I will have to go back to using my Nivea roll on which is cheaper and more reliable!
1 reviews | Active since Sept 2016
Mitchum disappoints
I've been using mitchum for years and it's been the best that I've ever used but recently I changed to the sport scent. I'm disappointed because in less than 2 hours I get a sweat smell through it when it used to keep me dry and odour free whole day. They've definitely changed something and they something isn't good
1 reviews | Active since Sept 2016
Mitchum disappoints
I've been using mitchum for years and it's been the best that I've ever used but recently I changed to the sport scent. I'm disappointed because in less than 2 hours I get a sweat smell through it when it used to keep me dry and odour free whole day. They've definitely changed something and they something isn't good
1 reviews | Active since Oct 2015
Unhappy customer
I have bought 2 mitchums and both of them gels and whoah my armpits started smelling i have being using it for years not sure what you did to the product please undo it. Even tried the speedstick because worse
1 reviews | Active since Oct 2015
Unhappy customer
I have bought 2 mitchums and both of them gels and whoah my armpits started smelling i have being using it for years not sure what you did to the product please undo it. Even tried the speedstick because worse
1 reviews | Active since Aug 2025
Stay dry for a long time
Mitchum roll on is the best ever ,it doesn't leave any stains on my clothes and it last longer than other products,it's affordable and I will definitely try other products from Mitchum
1 reviews | Active since Aug 2025
Stay dry for a long time
Mitchum roll on is the best ever ,it doesn't leave any stains on my clothes and it last longer than other products,it's affordable and I will definitely try other products from Mitchum