Poor Service

I came in to your store on Saturday because I wanted to take the NeoGeo 10GB (single user, black modem) for R118/month - as advertised on your special.<br> <br> Your sales staff told me that the NeoGeo 10GB for R118/month is very slow and is only good for students and browsing. So she advised me to take the NeoFlex for R148/month.<br> <br> So I ended up taking the NeoFlex 10GB contract for R148/month.<br> It's the multi-user (white) modem.<br> <br> After talking to a few people I was told that they both have the same download speeds.<br> The only difference is that one is for a single user, and the other offers a wifi hotspot for 5 users. I went to the walk in Customer Sales and Support centre at the Neotel head office, here in Midrand today and they told me the same thing - that both have the same download speeds.<br> <br> So I believe that I was incorrectly advised. <br> The support centre at Neotel told me that I can cancel the contract within 7 days.<br> I would like to cancel my NeoFlex 10GB for R148/month and take the NeoGeo 10GB for R118/month as per your advert.