

Mister Sweet
Oct '25 - Sep '26
Hellopeter has tracked Mister Sweet across 18 reviews. Mister Sweet hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Mister Sweet? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2017
There was a manufacturing defect with my bag of mister sweets candies which only had 1 type of flavor inside (the orange flavor), which I've never experienced something so strange before. I sent their team detailed info, pictures, dates, batch numbers, receipts, transaction details, etc. I provided absolutely everything that they requested, only for them to stop responding thereafter. I'm appalled by this service. I once had a similar situation with Nestle and in under a week they sent me a voucher to replace the defected product. Not only that, but they also made every effort to recall any other bags that were affected so that other customers do not have to go through the same thing. But Mister Sweet is completely non responsive. They could not care less. Seems obvious that they asked me for 100 different details (batch numbers, receipts, photos, etc) thinking I would be too lazy to do that much admin for a R50 bag of candy. Now that I actually sent it to them, they've completely stopped replying. They are disingenuous and very lazy. Not even a single phone call for my troubles. I guess that is the level of service one can expect from a cheap brand. zero concern for their reputation or client satisfaction. Rather stick to the brands you know guys.
1 reviews | Active since Sept 2017
There was a manufacturing defect with my bag of mister sweets candies which only had 1 type of flavor inside (the orange flavor), which I've never experienced something so strange before. I sent their team detailed info, pictures, dates, batch numbers, receipts, transaction details, etc. I provided absolutely everything that they requested, only for them to stop responding thereafter. I'm appalled by this service. I once had a similar situation with Nestle and in under a week they sent me a voucher to replace the defected product. Not only that, but they also made every effort to recall any other bags that were affected so that other customers do not have to go through the same thing. But Mister Sweet is completely non responsive. They could not care less. Seems obvious that they asked me for 100 different details (batch numbers, receipts, photos, etc) thinking I would be too lazy to do that much admin for a R50 bag of candy. Now that I actually sent it to them, they've completely stopped replying. They are disingenuous and very lazy. Not even a single phone call for my troubles. I guess that is the level of service one can expect from a cheap brand. zero concern for their reputation or client satisfaction. Rather stick to the brands you know guys.
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