PE
Pieter E

1 reviews | Active since Sept 2023

22 Sept 2023, 13:50

Had 5kw Solar system installed

Had 5kw Solar system installed. Inverter became faulty. Mirua offered to give us a loan unit inverter for time being. 12th Sept the loan unit also failed. Same day Mirua received my repaired inverter and came to collect the failed unit and re - install my repaired unit. Unfortunately the lithium battery did not perform, had to be removed, sent to suppliers and the lithium battery was replaced with a new unit today, 22 Sept 2023. Installation was done swiftly and all systems go. My gratitude towards Mirua and the team that got us back to uninterrupted electricity feed. Pieter Enslin ( Ret)

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Replies (1)
Mirua Solar & Technology
Mirua Solar & Technology's reply27 Sept 2023, 07:44
Official
Hi Pieter thank you for the feedback. We will continue to assist you. Service is a high priority for us and you have nothing to worry about moving forward.