

Mirinda Opperman Realtors
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2023
We have had a shocking experience with this agent, and it seems we are not the only ones. To begin with, we saw an apartment that we accepted, but when it came to moving in, we were given a totally different apartment - on the second floor, not the ground floor - so a real mission to move furniture in! During the lease, they were inefficient in tending to maintenance issues, and generally unhelpful with queries, The real issue though arose when the lease came to an end. We had cleaned the apartment to a spotless condition, but were accused of dirtying the walls, leaving mould in the shower, and leaving the floor dirty. The cost of repainting and cleaning that was deducted from our deposit was usurious - for such a tiny apartment, it seemed that they needed a team to work for two days to clean it!! And it wasn't dirty!! I doubt it was painted, but the painting fee was R2000! There were also costs associated with everything - which sadly it turns out I had signed for when we signed the lease - but R570 inspection fee seems high, and R130 here and R150 there for transaction costs just seem to be a *******!! At the end of the day we lost just more than 25% of our deposit on fees and cleaning and maintenance fees. Totally unjustified!! My advice is that if you do deal with this agency, read the lease very carefully for the costs that they hide in the small print, and take as many detailed photographs as you can when you move in, becasue we didn't have anything to prove that they were lying. Also take note of the number of the apartment that you view, versus the apartment number on your lease - it seems that they regularly show one apartment, and lease another.
1 reviews | Active since Apr 2023
We have had a shocking experience with this agent, and it seems we are not the only ones. To begin with, we saw an apartment that we accepted, but when it came to moving in, we were given a totally different apartment - on the second floor, not the ground floor - so a real mission to move furniture in! During the lease, they were inefficient in tending to maintenance issues, and generally unhelpful with queries, The real issue though arose when the lease came to an end. We had cleaned the apartment to a spotless condition, but were accused of dirtying the walls, leaving mould in the shower, and leaving the floor dirty. The cost of repainting and cleaning that was deducted from our deposit was usurious - for such a tiny apartment, it seemed that they needed a team to work for two days to clean it!! And it wasn't dirty!! I doubt it was painted, but the painting fee was R2000! There were also costs associated with everything - which sadly it turns out I had signed for when we signed the lease - but R570 inspection fee seems high, and R130 here and R150 there for transaction costs just seem to be a *******!! At the end of the day we lost just more than 25% of our deposit on fees and cleaning and maintenance fees. Totally unjustified!! My advice is that if you do deal with this agency, read the lease very carefully for the costs that they hide in the small print, and take as many detailed photographs as you can when you move in, becasue we didn't have anything to prove that they were lying. Also take note of the number of the apartment that you view, versus the apartment number on your lease - it seems that they regularly show one apartment, and lease another.
1 reviews | Active since Mar 2026
I had a very disappointing experience with this agency during my move-out process. My lease ended on a Saturday, but I was informed that inspections are not done on Saturdays, so we agreed that the inspection would take place on the Friday. When the agent arrived, she became upset that my belongings were still in the flat and spoke to me in a very rude and confrontational manner before leaving. Shortly afterwards, the owner of the agency contacted me with a message questioning the situation and then sent a voice note telling me that I needed to be out of the flat that same evening, despite my lease only ending the following day. There were also issues with the deposit deductions. During the inspection I was only informed that painting would need to be deducted from the deposit, but the final statement included several additional charges that were never mentioned at the inspection. Some of these were only removed after I disputed them. Overall the move-out process was unnecessarily stressful and the level of professionalism from both the agent and the owner was extremely disappointing.
1 reviews | Active since Mar 2026
I had a very disappointing experience with this agency during my move-out process. My lease ended on a Saturday, but I was informed that inspections are not done on Saturdays, so we agreed that the inspection would take place on the Friday. When the agent arrived, she became upset that my belongings were still in the flat and spoke to me in a very rude and confrontational manner before leaving. Shortly afterwards, the owner of the agency contacted me with a message questioning the situation and then sent a voice note telling me that I needed to be out of the flat that same evening, despite my lease only ending the following day. There were also issues with the deposit deductions. During the inspection I was only informed that painting would need to be deducted from the deposit, but the final statement included several additional charges that were never mentioned at the inspection. Some of these were only removed after I disputed them. Overall the move-out process was unnecessarily stressful and the level of professionalism from both the agent and the owner was extremely disappointing.
1 reviews | Active since Jun 2023
I am appalled by the conduct of this rental agency and their blatant disregard for both the law and basic decency. After vacating the property in good faith, I was met with an unwarranted deduction on my deposit refund. On the 08/12/2025 I was mailed the online inspection report to sign. I agreed to do a deep clean of the flat but queried a few points as I felt this constituted normal wear and tear for example hinges what needed tightening. In addition, mould in the bathroom was present on moving in (as per their inspection report) and was a continuous problem but they claimed this was our responsibility. I received no response. I mailed them again on the 16/12/2025 asking if all was in order and was told they would respond the next day. This never happened. In January I started asking when they were going to pay our deposit back and found out they had paid it but deducted R5000? When I asked for a detailed breakdown of this R5000 it took them 4 days to produce an invoice. In it they deducted for two broken curtain rails but no mention of this was made in the online inspection report. They charged R2800 to repair chip marks and paint dirty marks. You could paint the entire apartment for this sum of money. They took off R250 to paint a door for marks but once again no mention was made of this in the online inspection report. They took off R320 for a water glass and soap dish, no mention of this in the report and this item is most definitely still in the unit. They charged R800 for mould in the bathroom. This was an ongoing problem, and the solution would be for the owner to install an extractor fan. I might add that the handyman used for this the father of the realtor. To be clear, deposits are not a bonus for landlords or agencies. They are held in trust and may only be used for legitimate, proven damages beyond fair wear and tear.
1 reviews | Active since Jun 2023
I am appalled by the conduct of this rental agency and their blatant disregard for both the law and basic decency. After vacating the property in good faith, I was met with an unwarranted deduction on my deposit refund. On the 08/12/2025 I was mailed the online inspection report to sign. I agreed to do a deep clean of the flat but queried a few points as I felt this constituted normal wear and tear for example hinges what needed tightening. In addition, mould in the bathroom was present on moving in (as per their inspection report) and was a continuous problem but they claimed this was our responsibility. I received no response. I mailed them again on the 16/12/2025 asking if all was in order and was told they would respond the next day. This never happened. In January I started asking when they were going to pay our deposit back and found out they had paid it but deducted R5000? When I asked for a detailed breakdown of this R5000 it took them 4 days to produce an invoice. In it they deducted for two broken curtain rails but no mention of this was made in the online inspection report. They charged R2800 to repair chip marks and paint dirty marks. You could paint the entire apartment for this sum of money. They took off R250 to paint a door for marks but once again no mention was made of this in the online inspection report. They took off R320 for a water glass and soap dish, no mention of this in the report and this item is most definitely still in the unit. They charged R800 for mould in the bathroom. This was an ongoing problem, and the solution would be for the owner to install an extractor fan. I might add that the handyman used for this the father of the realtor. To be clear, deposits are not a bonus for landlords or agencies. They are held in trust and may only be used for legitimate, proven damages beyond fair wear and tear.
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