ENOUGH IS ENOUGH!!!!!!!!!!!!

On the 13th of January I bought a Miplay 64gb which costs R3199 at Miphone. PayFast sent an email confirming that they've deducted the money, so is Miphone. I've never received any communication from them ever since and their online store has disappeared so I can't trace my parcel. I then decided to check the reviews on Helopeter as I was suspecting that it's a ********** company ( I regret not doing so before I made a purchase) and I've find out that everyone that has bought from them have the same problem. They don't get their money back either, some were helped by U Africa and some by PayFast. I've tried to get help from both companies, U Africa is calling and sending Diana emails every day and she doesn't reply. I believe that as well because I also call her and send whatsapp messages every day and she doesn't pick up, and her response on whatsapp are empty promises for a refund.

What I want to know is: Is PayFast going to continue working with such ****** and deduct on their behalf even if they know and receive complaints about them.?What does that say about THEM as a respected merchant company? Who is going to assist us to stop Miphone from exploiting more South Africans their hard earned money because this is wrong in every way??? I JUST WANT MY MONEY BACK and I will not rest until I get it back!!!!