1 reviews | Active since Aug 2017

02 Jul 2020, 11:08

terribly ********** customer service

I would strongly advise anyone against doing business with this company because their utter disrespect for a customer is appalling. I ordered and paid for my smartphone on Monday 22 June 2020, it was promised to be delivered between 7 – 12 business days. A full 2 weeks have passed without a single whisper from this company. They haven’t bothered to give me any type of update regarding any aspect of my order. Every time I check the order status on their website it still just shows that I “ordered on June 22”. Since that date absolutely nothing has happened!! They deal in the information and communications sector but simply don’t bother to inform and communicate with the most important asset any business can have, their customer. If you want to save yourself tons of hassle please look elsewhere for what you need because these guys are the worst. Taking your money is a 5 second process, getting it back you have to jump through hoops of fire.

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Replies (1)
MiPhones
MiPhones's reply29 Oct 2020, 15:09
Official
HI Teddy

We are extremely sorry your bad experience. Please note we was experiencing due to the lockdown. Your order was placed during the peak of COVID. We have since refunded you . Once again my sincerest appologies.