Stay away!

Ordered my POCO X3 128Gb on the 5th October. Lots of emails to them, but rarely rep**** back, and sometimes 5+ days later. Just horrible communication, and lies. Status updates, when I got them, was never correct, 1 reply was that is was at customs, and then weeks later, there were delays on the shipping, seems they try to get customers off their back. All I ask from a company I am supporting is clear and correct communication. I've requested 10 days ago for a refund as its been 2 months since ordering my phone and no refund as yet. I've logged a complaint at the ombudsman and if no refund is received in the time miphones has to resolve this issue, I will go to the small claims court.

I just find it crazy, I've sent my phone number and requested numerous times that we can have an honest and open conversation to resolve this issue, but nothing from miphones.co.za.

I do feel like my money was ******, I now had to buy a phone at another company (delivered in 2 days) as my old phone is completely broken, but I have this money still awaiting refund and out of pocket!

I truly hope this can be resolved but I can assure miphones.co.za that this will be last time I will ever try buying something from them.